Privacy Policy – Gulshan Health Spa
Last Updated: 17 November 2025
Welcome to Gulshan Health Spa.
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
You may provide personal details when:
- Booking appointments
- Filling out contact forms
- Subscribing to newsletters
- Creating an account
- Engaging in promotional campaigns
This may include:
- Full Name
- Phone Number
- Email Address
- Gender (optional)
- Location/Address (if required)
Payment information (processed securely through third-party providers)
1.2 Non-Personal Information
Automatically collected when you visit the website:
- IP Address
- Browser Type
- Device Type
- Operating System
- Website Usage Data
- Cookies and Tracking Data
1.3 Sensitive Personal Information
We DO NOT collect or store any medical reports, health conditions, or identification documents unless explicitly provided by you for service platform.
2. How We Use Your Information
We use your information for:
- Appointment scheduling and confirmations
- Providing spa and wellness services
- Communicating promotions, offers, and updates
- Improving website functionality and customer experience
- Customer support and inquiries
- Internal marketing, analytics, and service improvement
- Preventing fraud and ensuring security
We do not sell or rent your personal information to anyone.
3. Cookies & Tracking Technologies
We use cookies to:
- Analyze site traffic
- Remember your preferences
- Improve user experience
- Display personalized ads (Google, Facebook, etc.)
You can disable cookies from your browser settings at any time.
4. How We Protect Your Information
We use industry-standard security measures including:
- SSL/HTTPS encryption
- Secure server storage
- Limited access to personal data internally
- Encrypted payment gateways
Despite our best efforts, no data transmission over the internet is 100% secure. You share information at your own risk.
5. Sharing Your Information
We may share your data with:
- Service providers (SMS, email, hosting, payment gateways)
- Analytics partners (Google Analytics, Meta Pixel)
- Legal authorities, if required by Bangladeshi law
- Marketing platforms for remarketing campaigns
- These parties only receive the minimum necessary information.
6. Third-Party Links
Our website may contain links to external sites.
- We are not responsible for their privacy practices or content.
- We encourage you to read their privacy policies.
7. Your Rights
Under Bangladeshi and international privacy laws, you have the right to:
- Access your personal data
- Request correction or updates
- Request deletion of your information
- Opt-out of marketing emails/sms
- Disable cookies
- Withdraw consent at any time
To exercise these rights, contact us via email or phone.
8. Data Retention
We keep your personal data only as long as:
- Your account or booking history exists
- Required for legal, tax, or business purposes
- Necessary to provide services to you
- After this period, your data is securely deleted.
9. Children’s Privacy
- Our services are not intended for children under 13 years.
- We do not knowingly collect information from children.
10. Changes to This Privacy Policy
- We may update our Privacy Policy occasionally.
- Any changes will be posted on this page with an updated date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Gulshan Health Spa
📍 Address: 45 Gulshan Avenue, Gulshan-1 Circle in Dhaka, Bangladesh.
📞 Phone: 01705517658
📧 Email: contact@gulshanhealthspa.com
🌐 Website: gulshanhealthspa.com